FAQ

Do you Ship?

Yes. Currently we ship across Canada and the United States.

How does local delivery work?

If you live within the town of Blackfalds or the City of Red Deer and you can provide a physical address not a PO Box, you can select $3 Local Delivery option at checkout. Your order will be delivered to your door within 3-5 business days. We are not responsible for any lost or stolen packages.

When will my order be processed?

Orders are processed between 1-3 business days.

Are Sales Final?

Yes. Due to the nature of the product sales are final. We unfortunately cannot accommodate any cancellations, refunds or exchanges. We apologize for the inconvenience.

What if my item is damaged?

All items are thoroughly inspected upon receiving and again before sending them out. If by chance you receive an item not up to your standards, please email us at SABlashco@gmail.com and we can further discuss your concerns.

Are the lashes reusable?

Yes! You can easily get 25-30 uses out of your lashes with proper care. 

Are the lashes Cruelty Free?

Yes! Our lashes are 100% cruelty free vegan faux mink. Not tested on animals.

Are the lashes Magnetic?

No, S.A.B. Lash Co. currently only carries Adhesive Lashes. Glue sold separately. 

Do you carry Lash Glue?

Yes! Available in Black and Clear under the accessories tab!

Is your Glue Latex Free?

Yes! S.A.B. Lash Co. glues is specially formulated without latex and you'll be happy to know our lash band is free of any latex as well.

How do I care for my lashes?

Always remove your lashes before bed, we do not recommend sleeping in your lashes as you risk compromising their shape. We created a beautiful reusable and magnetic lash case specially for you to return your lashes back into while not in use. The curved insert will allow you to maintain your lashes integrity for ease of use. 

Washing your lashes is not recommended as well as we do not suggest using maraca, as both these practices can affect the wispiness and 3D effect of your lashes that you know and love.

Gently remove any excess glue that accumulates after multiple wares by holding the lash band snug between your thumb and index finger and very carefully pulling at the glue buildup. DO NOT tug at the lash band.